If the driver/holder claims that the TIR Carnet has been stolen or lost, then he should immediately approach nearby customs or inform to the concern competent authorities in the country where he is in, in order to record the event and obtain a report.
Customs should inform the association with the carnet details, whereby allowing association to invalidate the TIR carnet with the help of IRU. If the holder wishes to continue the TIR journey, then he should approach the TIR association (Mwasalat) in order to get a new TIR Carnet and to continue the TIR journey.